Support
We're here, calmly
Most answers are below. For anything else, a real person reads every message.
Billing & plans
Change plan, switch monthly/yearly, or cancel from your billing page. Cancelling keeps the period you've paid for.
Cancellation policyPrivacy & data
Export or delete your data anytime. We don't sell personal information or train public models on your private inputs.
Privacy policyPlans & the AI
Riverview is a planning tool, not medical or travel advice. Always confirm local details before you travel.
AI disclaimerIf you need someone now
Riverview can't provide crisis or medical help. If you're struggling, these free and confidential services can. In an emergency call your local number — 111 (NZ), 999 (UK), 911 (US).
New Zealand
Lifeline Aotearoa
0800 543 354United Kingdom
Samaritans
116 123United States
988 Suicide & Crisis Lifeline
988
FAQ